Introduction

AudioCodes VoiceAI Connect Enterprise enhances chatbot functionality, by allowing human communication with chatbots through voice (voicebot), offering an audio-centric user experience. Integrating VoiceAI Connect Enterprise into your chatbot environment provides you with a single-vendor solution, assisting you in migrating your text-based chatbot experience into a voice-based chatbot.

VoiceAI Connect Enterprise provides an application programming interface (API) for connecting your bot service (proprietary bot or middleware) to VoiceAI Connect Enterprise:

• Bot API - see Bot API

• Text-to-speech API - see Text-to-Speech API

• Speech-to-text API - see Speech-to-Text API

• Agent Assist API - see Agent assist API

This API is intended for developers of bot frameworks and middleware.