Configuring Department Prompts

The procedure below describes how to configure a Department audio prompt for the Voca service. You can use an existing default prompt, upload a prompt or record a new prompt.

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To use the default department prompt:

1.

Open the Department menu and click on the required department (Departments > {department Dictionary name}).

2.

Click on the Department List menu.

3.

Select the department you wish to edit by selecting the Department check box.

4.

From the ‘Actions’ drop-down list, select Edit Department; the following appears:

5.

Under the Prompts group, select 'default' to use a pre-existing prompt.

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To upload a prompt:

1.

From the 'File Options' drop-down list, select Upload.

2.

In the ‘File Name’ field, enter the audio file name.

3.

In the ‘File Description’ field, enter a description of the prompt.

4.

Click Choose File to locate the audio file to be uploaded; and then click Open to select the file.

5.

Click Save Changes to complete the upload process. A 'department Successfully Updated' message appears.

➢

To record a prompt:

1.

From the 'File Options' drop-down list, select Record.

2.

Click Record and then begin recording your prompt.

3.

When finished recording, click Stop.

4.

To replay the recent recording, click Play.

5.

To save a copy of the recorded audio file, click Download.

6.

Click Save Changes to complete the recording process.