Deleting a Dashboard

The procedure below describes how to delete a dashboard.

➢

To delete a dashboard:

1.

Open the Dashboards page (Reports > Interaction Center Reports > Real-time Dashboard); the following appears:

2.

Select the dashboard you wish to delete by selecting the corresponding Dashboards check box.

3.

From the ‘Actions’ drop-down menu, choose Delete Dashboard(s).

4.

The following message appears: "Are you sure you want to delete the selected dashboard(s)?"

5.

Click OK to delete the selected dashboard.