Worker Application for Microsoft Teams
The Voca CIC Worker application is available for use through the Microsoft Teams application. You can still use the Worker application through a web browser based on your preference. Workers and Supervisors can add the application to their Microsoft Teams client as a Teams native app.
Before starting, request and obtain access to the Teams app in your local cloud instance from your account manager.
➢ | To add Voca Worker Application to Teams: |
1. | Log in to your Microsoft Teams app. |
2. | On the left pane, click Apps, and then click Manage your apps. |
3. | Click Upload an app: |
4. | Click Upload a custom app: |
5. | Select the app, and then click Add: |
6. | Run the below consent link one-time before you try to log in. Make sure you paste your Azure Tenant ID in the link, replacing the placeholder, and that there are no spaces: https://login.microsoftonline.com/<Tenant_ID>/adminconsent?client_id= 2e741073-8f3b-4cb2-909c-6ec57953c1a9&redirect_uri=https://vocaus.audiocodesaas.com/ |
Tip: Switching tabs will disconnect the app. Ensure you remain on the Worker app tab or pop out the app into a new window.