Teams Features Supported

The following table lists Teams features supported by the C436HD IP phone.

Teams Feature

C436HD

Mute

Hold/Resume

Call Transfer

Consultative Transfer

End call

Escalate P2P call to Teams Meeting / Conference (Add-hoc Conference)

Not supported

Call Queue

Contacts / People

Speed Dials dedicated keys

Auto-dialing to call an extension

Favorites list for speed dial

Distinctive ringtone per call type

Hot Desking

Not supported

Survival Branch Appliance

Talkback

Meeting details: Exchange calendar, contact pictures, Corporate Directory access

Not supported

Meeting actions: Meet Now, one-click join, meeting call controls (mute/unmute, hold/resume, hang up, add/remove participant, raise hand, live captions)

Not supported

Common Area Phone (CAP)

CAP: Advanced calling

CAP: Voice Mail (only applicable when 'CAP: Advanced calling' is enabled)

Visual VM (when C436HD is used as a CAP, it's supported only after enabling 'Advanced calling')

Music on Hold (MoH)

Call Park

Call Merge

Not supported as CAP

Delegation

Supported, but configured from Teams client

E911

Better Together (over wireless)

Not supported

Talkback

Call Group Pickup

Supported, but configured from Teams client