Manually Performing Recovery Operations
Besides manual recovery options, the Android phones also feature an independent, automatic problem detection and recovery attempt capability that can culminate in recovery mode or in switching image slots. Android phones also feature a ‘hardware watchdog’. This feature resets the phone if Android is stacked and doesn’t respond (though Android stacking is unlikely); there’s no recovery process; the phone is only reset.
All AudioCodes devices have a reset key or a combination of keys on the keypad to reset it.
Click here to view a video clip demonstrating how to recover the phone and reboot it to its original out-of-the-box state. The principle is similar across AudioCodes Teams phones.
While a device is powering up, you can perform recovery operations
When
|
When? |
Action |
Press key combination |
LED flashes 3x after release |
|---|---|---|---|
|
Start pressing immediately after power up (on U-Boot / Universal Boot Loader) |
Switch slots A / B |
4 key + 6 key (3 seconds) |
Green |
|
Loader |
1 key + 3 key (3 seconds) |
Blue / Yellow |
|
|
Switch Skype for Business to Android (and vice versa) |
Back key + OK key (3 seconds) |
Red + Green |
|
|
Restore defaults |
OK key + MENU key (3 seconds) |
Green + blue / Green + yellow |
|
|
When successfully booted (on Android) |
Reboot |
From the 'Admin' menu |
- |
|
Restore defaults |
Long-press Hold key for ~15 seconds |
- |