Configuring Profiles

You can create profiles for specific device types using the following methods:

■ Use the Actions & Features button to apply extensively used features on specific phone models. For example, configure Automatic DST for Teams on C470HD phones.
■ Configure individual parameters on specific phone models. For example, enable Android Debug Bridge (ADB) or SSH on Teams devices.
➢ To configure a profile:
1. Open the Profile Configuration page (Setup > Configuration > Profile Configuration).

2. From the Select Profile drop-down, choose the profile that you wish to configure (<profile name>/ <service name>/<customer name>).
3. Click Actions & Features to perform global configuration for specific phone models.
a. Open the Features drop-down and then choose the relevant feature.

b. Configure according to the table below.

Feature

Description

DST for IGS

Configure Day Light Savings for IGS Phones.

DST for Teams

Configure Day Light Savings for Microsoft Teams phones.

Pin Lock

Configure Personal Identification Number (PIN) to unlock your device.

CAP Profile

Configure the CAP (Common Area Phone) profile.

SIP App

Configure the SIP App for Emergency Calling.
c. Open the Actions drop-down and then choose the relevant action.

d. Configure according to the table below.

Action

Description

Copy and Save Configuration

Copy and save an existing configuration from another managed service and apply it to the selected profile.
4. To configure a specific configuration parameter, click Add Configuration Value.

5. Configure parameters according to the following table.

Parameter

Description

Configuration Set

Defines a group of parameters associated with a specific device model. From the drop-down, select the configuration set of the device to update/change at the Profile level.

Configuration Key

Enter the key for the parameter you want to change, for example, display/language. You can optionally later edit | delete your entry in the screen section below this parameter.

Configuration Value

Enter the value for the parameter you want to change, for example, en-US.

In the example below, the parameter adb_enabled is set for all Teams device models.

6. Click Add. The new Configuration Key is added.

7. In the Profile Placeholders section, in the Filter field, enter the search string to search for an entry in the list.
8. Click +Add New Placeholder.

9. From the 'Name' drop-down, select the name of the new placeholder.
10. In the 'Value' field, enter the value of the new placeholder.
11. From the ‘Profile' dropdown, select the relevant profile (see System Profiles for adding profiles).
12. Click Save.
13. Click OK. The new placeholder is displayed.

14. Click Edit to modify the placeholder or Delete to remove it.
15. Click Copy Profile Placeholders From to copy an existing placeholder from a different profile.

16. From the drop-down, choose the profile from which you wish to copy the placeholders, and the click OK.