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Live Platform for Channel Resellers User's Manual
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Overview
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
Hybrid Entities
Device Manager
About Live Platform Device Manager
Initial Setup
Work with Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Manage Device Manager Services
Upgrade a DM License to AI Summary
Manage Profiles
Manage Firmware and Configuration Files
Handle Firmware Updates
Update Device Firmware
Handle Configuration Files
Manage SIP Gateways
Restore a Device to Default Settings
Troubleshooting
Voca CIC
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Handle Firmware Updates
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Update Device Firmware
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