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Live Platform for Channel Resellers User's Manual
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Overview
Operation Center Portal
Setting up Microsoft Azure Authentication
Getting Started
Customer Management
Services Management
Devices Management
SIP Connections Management
Monitoring Alarms from Customer Service Sites
Active Alarms
Active Alarms Summary
History Alarms
Filtering
Forwarding Alarms
Performance Monitoring
Monitoring Voice Quality Statistics from Customer Service Sites
Managing M365 Users
Managing Teams Devices
Mapping Azure Groups to Customer Tenant
Reports
Power BI Reports
System Tasks
Managing Service Requests
Microsoft Teams Direct Routing Service Overview
Microsoft Operator Connect
Hybrid Entities
Live CX
Live UC
Zoom Peering
Device Manager
Interaction Insights
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Active Alarms Summary
The Active Alarms summary page gives you a quick glance for the following information:
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Breakdown according to alarm severity level.
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Breakdown according to alarm type
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Breakdown according to 24-hour time frame
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