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Live Platform for Channel Resellers User's Manual
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Overview
Live Platform Operation Center Portal
Getting Started
Customer Management
Services Management
SIP Connections Management
Monitoring Alarms from Customer Sites
Active Alarms
History Alarms
View Alarm Details
Filtering
View Alarm Details
Forwarding Alarms
Performance Monitoring
Monitoring Voice Quality Statistics from Customer Service Sites
Managing M365 Users
Managing Teams Devices
Mapping Azure Groups to Customer Tenant
Reports
System Tasks
Access external applications (Tools)
Managing Service Requests
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
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Monitoring Alarms from Customer Sites
This section describes how to monitor alarms that have been retrieved from customer service sites.
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