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Live Platform for Channel Resellers User's Manual
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Overview
Operation Center Portal
Setting up Microsoft Azure Authentication
Getting Started
Customer Management
Services Management
Devices Management
SIP Connections Management
SIP Connection Details
Delete SIP Connections
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Monitoring Alarms from Customer Service Sites
Performance Monitoring
Monitoring Voice Quality Statistics from Customer Service Sites
Managing M365 Users
Managing Teams Devices
Mapping Azure Groups to Customer Tenant
Reports
Power BI Reports
System Tasks
Managing Service Requests
Microsoft Teams Direct Routing
Microsoft Operator Connect
Hybrid Entities
Live CX
Zoom Phone Provider Exchange
Device Manager
Interaction Insights
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