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Live Platform for Channel Resellers User's Manual
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Overview
Live Platform operation center portal
Live Platform portal interface
Getting started
Customer management
Services management
SIP connections management
Monitoring alarms from customer sites
Performance monitoring
Monitoring voice quality statistics from customer service sites
Metrics bar charts
Statistics summary
Voice quality filters
Filtering by time range
Filtering by Live Platform topology
Filtering by metrics
Monitoring calls from customer sites
Managing M365 users
Managing Teams devices
Mapping Azure groups to customer tenant
Reports
Live Platform operation center portal permissions functionality
System tasks
access external applications (tools)
Managing service requests
Viewing software versions
Voice calling
Contact center
Interactions and meetings recordings
Applications
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Voice quality filters
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Filtering by time range
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Filtering by Live Platform topology
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Filtering by metrics
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