Viewing Service

The Services page lets you view the LiveOps 360 service and monitor the associated Live Platform Topology components:

■ View the service's topology tree. In the figure below, view the service component in attached to both customer and to a channel.
■ The Service status is active as indicated in both the Main pane and in the Service Details.
■ Click the SIP Connections tab in the Service Details to view a summary list of SIP Connections that are attached to the service by your provider or reseller. Click SIP Connections in the menu bar to open the SIP Connections page.
■ Click Show to view the Service statuses in detail. See Show a Service for details.

Show Service

SIP Connections

 

The table below describes the parameters in this page.

Parameter

Description

Name

Service Shortname as defined in the Onboarding.

Status

Management Status (see Management Statuses)

Deploy Status

See Deploy Status and Status Indicators

Full Name

Service Full name as defined in the Onboarding.

Customer

Name of the customer attached.

Service Type

LiveOps 360

License Type

Essential

Enabled

Indicates whether the Live Platform license is enabled for the service.

Metering Tag

This tag assigned to DIDs and is used by the Metering server for billing purposes. This value is a unique identifier representing the entity in the Live Platform topology.

Tenant

Name of the attached Live Platform Service Provider tenant.

Management and QoE Status

Indicates the status of the Management and QoE managed entities.

Active Alarms

Summary of Active Alarms for the service (click to drill down to Service alarms). See Monitoring Alarms from Customer Sites.