Viewing SIP Connections

The SIP Connections page lets you view the SIP Connections that have been attached to your service. Select a SIP Connection to view details.

The table below describes the parameters in this page.

Parameter

Description

Name

Name of the SIP Connection of the customer service.

Status

Connection status (see Management Statuses)

Type

The following SIP Connection types are configured where each type has a corresponding entity configured on the SBC device:

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IP Group: The source device IP-Group index (a list of options may be available).

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Media IP: The IP address on which SIP media messages (voice/fax) originate.

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Media Realm: The source device Media Realm index (a list of options may be available).

■

Phone Prefix: The phone prefix or regular expression with comma separation. For example, abc, 123, abc123

■

Control IP: The valid IP address on which SIP control messages originate.

■

Tenant ID: The value obtained from the SIP message (header data) using Message Manipulation rules.

Direction

Indicates the direction of the call traffic managed by the SIP Connection.

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Bi Directional: Connection manages both calls incoming to the configured SBC device (see "SBC" above) and calls outgoing from the reporting device.

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Ingress: Connection manages calls incoming to the reporting SBC device (see "SBC" above).

■

Egress: Connection monitors calls outgoing from the reporting SBC device (see "SBC" above).

Source

The name of the SBC device where the SIP Connection is configured.

Destination

The destination entity (see "Type" above) through which the outgoing call leg traverses.

IP Group Value

Unique IP Group ID for the SIP connection of the service created in the Live Platform database.

Tenant

The name of the Service Provider tenant.

Customer

The name of the customer attached to the service.

Service

The name of the service to which the SIP Connection is attached.

SIP Connection ID

Unique ID of the SIP connection that is generated by the specific service platform. For example, when creating a Direct Routing service , a unique SIP connection ID is created for the PSTN or SIP Trunk connection leg and another for the Microsoft Teams leg (if a Microsoft Teams device is added to the service). The unique ID facilitates identification, for example, when the same name is used to label both the SIP/PSTN and Microsoft Teams connections.

Management Status

See Management Statuses.

QoE Status

See Management Statuses.

Active Alarms

Shows the Active alarms for all categories including Critical, Major, Minor and Warning alarms. Click each category to drill down to the Active Alarms page.