Microsoft Operator Connect

Operator Connect provides deeper integration into the Microsoft Teams platform to enhance and streamline the Teams Phone experience around networking, provisioning, management and reporting.

Microsoft Operator Connect allows you to choose your preferred operator for connecting PSTN calls from a list of qualified operators, directly from your Microsoft Teams admin center. AudioCodes is an Operator Connect Accelerator partner who connects you to the chosen operator.

You can alternatively request your Live Platform provider or reseller to trigger the sending of the lead to Microsoft on your behalf. Once the lead is created, approved by Microsoft and a Live Platform OC Essentials license assigned, your Live Platform provider or reseller can upload and manage numbers on your tenant.

Upgrading to OC Essentials Plus or OC Pro enables the Service Portal for management of your M365 tenant users. You can also perform actions such as applying Teams Calling policies to individual M365 tenant users, LifeCycle Management and adding OC SIP Connections to your SIP trunk or IP PBX.

To view video tutorials on AudioCodes Live Platform Microsoft Operator Connect, click here.