OC Pro

Before commencing to configure your service, see Getting Started with Operator Connect Pro . The following configuration options are available with the OC Pro license:

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Users (see Manually Provisioning Users)

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Assign Phone Numbers (see Assigning Phone Numbers)

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Unassigned Number Ranges (see Managing Number Ranges)

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Reserve M365 Tenant Phone Numbers (see Reserving Customer Phone Numbers)

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LifeCycle Management Templates (see LifeCycle Management Templates)

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LifeCycle Management (see LifeCycle Management)

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Update the Microsoft 365 Setting (see Securing Microsoft 365 Service Provider Access)

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Manage Site Locations (see Manage Site Locations)

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Manage LBR Topology (see Location-Based Routing)

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View queue for tasks status and results (see Monitoring M365 Replication Actions Queue)

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Audit activities (see Viewing Audit and Roll Back Historical Updates)

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Manage UMP User Licenses (see Live Platform User Licenses)

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To open the Service portal:

1.

In the Live Platform Services page, select the check box adjacent to the service and then from the Operator Connect drop-down, choose Edit Service.

The Users page of the Service portal opens.