Viewing and Searching an Audit Trail

The Audit Trail feature allows the administrator to search the history of all user activity on Live Platform. The Audit Trail is searchable but cannot be edited or deleted. You can view and search the user changes made to the Live Platform database.

Do the following:
1. In the Icon pane, click , and then in the Navigation pane, select Monitoring Audit Trail.

2. Set the search filter criteria according to the table below.

Parameter

Description

Date and Time

Select the Date and Time check box, and then from the calendar set the desired date range.

Name

M365 Tenant user performing the action. For example Alex Wilber. Hover over the name to display the UPN e.g. AlexW@M365x21689653.OnMicrosoft.com

Action

From the drop-down list, choose one of the following actions:

Login- – user logged in the system
Logout-user logged out of the system
Add-an item(s) was added
Modify-an item(s) was modified
View-an item was viewed
Delete-an item(s) was deleted
Export-an item was exported
Play-an item was played
Send Mail (currently not supported)
Disabled-an item was disabled.

Item

From the Drop-down list choose one of the following entities upon which one of the above actions was performed:

Recording Profile
Access Profile
Group
User
Call
Tag
Note
Tenant
Legal Hold

Description

Enter free text to search in descriptions.

3. To export the Audit Trail for accountability purposes, select the entries that you wish to export or select the check box adjacent to the Date and Time search field.

4. Click Export.