Number Management

The Number Management functionality has been enhanced to support the configuration of the following number types:

■

Numbers for assigning to Calling users

■

Numbers for assigning to Contact Center agents

■

Numbers for assigning to services running external applications such as Emergency Calling applications and Fax IVR or Voca (not applicable to CX service)

The table below describes the Metering and CAC Profile management for Webex Cloud Connect services.

Number Type	Metering Factor	Call Admission Control (CAC)1 Maximum concurrent call limit (incoming or outgoing)See the example details of the configured CAC value for an uploaded number in the figure below.See the example CAC profile configuration for a SIP Connection in the figure below.
User	The number of users.	CAC value=2 This value is hard-coded and not configurable.
Service	The configured CAC value.	CAC value
Contact Center	The number of sessions purchased with support for session bursts.	Optional (when a CAC value is configured then metering is based on the configured CAC value without support for session bursts).

See the example details of the configured CAC value for an uploaded number in the figure below.

See the example CAC profile configuration for a SIP Connection in the figure below.