Step 2- Configure AudioCodes Device to connect to Live Platform

Before you can connect AudioCodes devices to Live Platform , you must configure the SNMP/HTTPS and WebSocket tunnel connection to Live Platform.

➢

To connect devices:

1.

Configure SNMP on the device (Administration > SNMP > SNMP Community Settings).

2.

Set parameter Disable SNMP to No.

3.

Do one of the following:

a.

Secure SNMP using SNMPv2 Community Read and Write strings (configure identical values as configured on Live Platform in Step 1- Add AudioCodes Device in Live Platform.

b.

Configure SNMP using SNMPv3 user:

◆

User Name: Create relevant user name

◆

Authentication Protocol: SHA-1

◆

Privacy Protocol: AES-128

◆

Authentication Key: define and save to Notepad for configuration in Connecting AudioCodes Devices to Live Platform.

◆

Privacy Key: define and save to Notepad for configuration in Connecting AudioCodes Devices to Live Platform.

◆

Group: Read-Write

See SNMP Device Connection for details on SNMP connection.

4.

Create a new Security Admin user for Live Platform . Navigate to Setup >Administration > Local Users.(save credentials for configuration in Connecting AudioCodes Devices to Live Platform). Configure the following parameters:

●

Password age: 0

●

Username: Configure relevant user name

●

Password: Configure password

●

User Level: Security Administrator

●

Status: Valid

5.

Configure and upload incremental INI file that you received from AudioCodes to enable Web Socket tunnel connection to Live Platform (this step requires reboot):

a.

Navigate to Setup > Administration > Maintenance > Auxiliary Files > INI file (incremental).

b.

Browse to the file, Load, Save and Reboot device.

c.

Open the Web Service Settings page (Setup menu > Web Services folder > Web Service Settings). Following device reset, the device is connected to Live Platform . Note that the parameter settings in the Incremental INI file are applied and that the public IP address of the Live Platform server is displayed.

d.

Open the Time & Date page (Administration > Time & Date). Note that the NTP server is configured in the subnet of the Live Platform server.

6.

Open the Quality of Experience Settings page (Setup > Signaling and Media > Quality of Experience Settings). Verify that the highlighted parameters are configured.

7.

Open the Logging Settings page (Troubleshoot > Logging > Logging Settings). Verify that the 'Call Flow Report Mode' is enabled.