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Live Platform for Service Providers User's Manual
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Overview
Operation Center Portal
Microsoft Teams Direct Routing Service
Onboarding Direct Routing Services
Day Two Management using the Multitenant Portal
Opening UMP Page
Tenants Global View
Configured Number of Licenses
Queue Replication
Undo Deployment
Upgrade Customer
Monitoring
Managing Alarms
Queued Tasks
Service Management
Authentication Status
Pending Invitations
Configuration
Day Two Management using the Service Portal
Direct Routing Service User Permissions
REST API Interface
Troubleshooting
Microsoft Operator Connect
Hybrid Entities
Live CX
Live UC
Zoom Peering
Device Manager
Meeting Insights
Interaction Insights
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Service Management
Service management includes the following:
■
Authentication Status
■
Pending Invitations
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