Tenants Global View

The following figure illustrates the screen elements and fields in the All Services page.

The table below describes the parameters in this screen.

Parameter

Description

Total Available Licensed Users and Customers
■ Total number of available services licenses for the Live Platform instance.
■ Total number of available user licenses for the Live Platform instance.

SysAdminKit Info

The wyUpdate installation SysadminKit version of the Multitenant (Main Tenant). See Updating Main UMP Tenant.

Name

The name of the deployed service.

State

The Deployment status for the service:

■ Deployed
■ Ready
■ Failed
■ Unknown

See Deploy Status and Status Indicators

Sysadmin Info
■ The wyUpdate installation Customer adminKit version of the customer tenant. See Upgrading Tenant using SysAdminCustomerUpgrade.
■ The date of the last database replication for the customer tenant.
■ SysAdmin link to open the Customer tenant portal for the service (see Day Two Management using the Service Portal). Note when you hover over the SysAdmin link the unique customer URL is displayed at the bottom of the screen. The green rectangle indicates the SSO Session Id of the Service Provider tenant Single Sign-on login from the Live Platform and the purple rectangle indicates the unique Id in the Live Platform database for the customer service (UmpCustomerGuid).

License Type (Licensed Users)

The type of license and number of users licenses for each license type:

■ OC Essential
■ OC Essentials Plus
■ OC Pro

User Actions
■ Edit: Configure user licenses (Configure Number of Licensed Users).

This option is relevant for Operator Connect Essentials Plus or Pro services.

■ Upgrade: Opens the Onboarding wizard for upgrading the service to OC Essentials+ or Pro (see Upgrading to OC Essentials Plus or OC Pro).
■ Queue Replication: Perform manual database synchronization with Microsoft 365 (Queue Replication)

Alarm Notifications

Click Notifications icon to display Active alarms for the user.

User credentials

Displays the credentials of the logged in user.

Queued commands status
■ Queued commands: Indicates whether commands are in waiting for processing.
■ Executing commands: Indicates whether any commands are currently executing.
■ Replication in progress: Indicates if the database replication is in progress. See (Queue Replication) and Monitoring M365 Replication Actions Queue.

Navigation pane

Navigation pane Multitenant menu options.

SysAdmin

Opens the Service portal for the selected service (see Day Two Management using the Service Portal).