Managing Generated Configuration Files on Azure

Configuration and firmware files are saved on AudioCodes Microsoft Azure Blob account. When devices are connected to the network for the first time, they retrieve their files from this account. In Day Two, the Device Manager synchronizes with the Azure Blob sending the latest file updates.

➢ To manage device files:
1. Open the ‘Generated Configuration Azure Files’ page (Setup > Configuration > Generated Config Files).
2. Click the ‘Customer’ drop-down and toggle between the relevant services; the page displays only files for the selected service.

3. Click inside the ‘MAC’ field, select a MAC address and then click the magnifying glass icon; the page displays only files related to the customer and the MAC address .

Device configuration in Device Manager is protected through encrypted cfg file names; simple URLs would make device configuration vulnerable to unauthorized access.

4. After filtering the page as shown above, click the 'Open in new tab' icon in the same row as the device.
Copy 

provisioning/generated_cfg_timestamp=1708512665
dm/report_status/paths=status/packages/*, status/audio/stream/*, status/network/*, status/installed/*, status/peripheral/device/*, status/system/hostname, status/ssl_certificate/*,status/version_info/*, status/device/serial_number
dm/report_config/paths=provisioning/period/*, bundle/device/*, system/bundle_name, system/bundle/allowed_bundles
ems_server/provisioning/url=https://10.111.1.125/c/829d1f4b-3061-4276-9d3b-61c57ea3b781/
ems_server/user_name=system
ems_server/user_password={"VvlZOp5/5pM="}
provisioning/configuration/url=https://ovocqahighsb1da8a.blob.core.windows.net/dmconfig/generate/cnf/829d1f4b-3061-4276-9d3b-61c57ea3b781/303117271e31505.cfg
provisioning/method=STATIC
;NO SERVICE_PROVIDER Provider1 configuration
;NO GROUP  configuration
;NO CUSTOMER Provider1 [ai0logics-DM] configuration
;NO Profile  configuration
;NO USER configuration

 

 

 

1. View in the opened file (refer to the preceding figures):
● The configuration URL; path of the AudioCodes Azure Blob account; when you generate a configuration file, Device Manager adds the file to the Azure Blob. See example Configuration URL below. Click the icon to copy the Provisioning URL to notepad.
Copy 
https://ovocqahighsb1da8a.blob.core.windows.net/dmconfig/generate/cnf/9d7de99d-806d-4579-a8c2-d129326b02ba/31147197805bedc.cfg
● The firmware URL; path of the AudioCodes Azure Blob; note that it points to ‘latest’, i.e., the latest firmware files in the Device Manager (see Managing Latest Firmware) which is synchronized with the Azure Blob.
● The provisioning URL;path of the web application firewall (WAF), which points alarms, keepalive messages, init, status, etc., to the Aggregator or Device Manager, depending on what you append at the end of the path.

The WAF FQDN is https://telephoneservicedirect.audiocodesaas.com.

● View also in the file (lowermost) that you can apply the configuration at the level of:
◆ Service Provider (see Setting a Service Provider Configuration)
◆ Service (see Managing Services)
◆ Profile (see Managing Profiles)
◆ User (see Adding Users & Devices in Generic SIP Environments)
2. To add newly released firmware, add the file in Azure Blob so every device synchronizes and then in the ‘Latest Versions’ page in Device Manager, manually upload the newly released firmware version. To upload a firmware version to Azure Blob, click the upload icon adjacent to the device.
3. (Optionally) Operate with a specific, non-official version if for example there is an issue with the official version or there is a new feature that Microsoft has not certified yet. The ‘Latest Versions’ page displays the latest official firmware files versions.
a. Click the More tab.

b. For every device model, you can add one or more firmware files.
c. Click the upload icon; the 'Upload Firmware' prompt displays an option to choose the latest version or one of the other versions if there are.
d. Open the Devices Status page (Monitor > Devices Status).
e. Click Actions adjacent to the device and choose Update Firmware (applies to all Android-based devices) or Update App Suite (applies to Windows-based RXV100).

f. If the firmware on the device is up to date, you'll view a 'This model does not have firmware to update' notification. If it's not up to date, you'll view this (for example):

g. From the Select Version' drop-down, select a version (latest official version or non-official version) and click Confirm.