Viewing Calling Profiles

This step describes how to assign the Calling Profile. A calling profile is a logical container for trunks and emergency strings that are used for outbound routing and emergency calling configurations. Every calling profile has a global unique identifier. You can have multiple calling profiles and a calling profile can have multiple trunks associated. For failover, at least two trunks must be associated with the calling profile. All trunks will be in active-active mode and the traffic will be distributed randomly between the trunks.

At least one calling profile should be configured per region, however a calling profile for each market is not required. Every number is associated with a single calling profile. When the When the Calling Profile is assigned to a customer, links are created in Live Platform between the customer tenant and the SBC. In the example below, the Calling Profile OC.CUSTOMERS.AUDIO-CODE.CO.IL is configured with two SBC devices, "oc1.customers.audio-code.co.il" and "oc2.customers.audio-code.co.il". Once updated, two new links are generated in Live Platform, one for each configured SBC device.

Calling profiles are preconfigured by AudioCodes Professional Services.

Graphical user interface, text, application, email

Description automatically generated

Graphical user interface, application, email

Description automatically generated

To view calling profiles:
1. In the Multitenant portal Navigation pane, select Customer Calling Profile.

Calling Profile Parameters

Parameter

Description

Name

The name of the calling profile.

Environment

The name of the Deployment environment. For example, “Production” or “Test”

Region

The name of the deployment region.

Emergency Dial String

The emergency dialing prefix string. For example, 100.

Only use for emergency calling

Determines whether this calling profile is only used for emergency calling.

Emergency Profile

The name of the emergency profile.

Offer Types

The product offers serviced with the calling profile. For validation testing of the offer type and the associated trunks, 3 test numbers should be provided with the offer type.

AudioConferencing
FixedMobileConvergence

Trunks

SBC devices that are deployed at customer sites.