Creating Consentless Leads in Multitenant Portal

Service Providers and Channels can create new "Consentless" customer leads instead of the customer initiating the process in their Teams admin center. Using this method, the Microsoft Operator Connect portal is notified directly by the Service Provider or Channel operator that they are the customer's preferred operator. Once the lead is created and the Live Platform OC Essentials license is applied, the Service Provider or Channel operator can upload numbers to the customer for any region without their prior consent.

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Do the following:

1.

In the New Leads page, click New Lead.

2.

Enter the Customer Tenant Id and Customer Name

The following error may occur when a lead already exists for the tenant or when the company name has already been used for another lead.

3.

Note that the new leads do not have any Market and Size configuration.

4.

The Lead configuration is shown in the Multitenant portal. You can now go ahead and create a new customer from the lead (see Creating New Customer from a Lead).