Customizing Maximum Storage Period

The OVOC's Server Call Storage page allows operators whose security level is configured as ‘System’ to customize the maximum number of days call-related information will be stored on the Live Platform server before it is cleared.

➢ To customize the maximum storage period:
1. Access the Global scope (see Accessing Scopes).
2. Open the Calls Storage page (System > Configuration > Templates > Calls Storage) and then click the Max Storage Period (Days) tab.

● Calls are checked daily and cleared from the Live Platform server based on the values you configure.
● Default: 365 days (the maximum number of days call-related information can be stored on the Live Platform server before it's cleared)
● Range: 1 day - 365 days
3. Drag and drop the sliders to the maximum number of days you require all calls to be stored on the server before they're cleared.
● Total Calls
● Teams Statistics
● Sites Statistics
● Users Statistics
● Customer Statistics
● SIP Connection Statistics
● Endpoint Statistics
● Service Statistics
4. Select or clear the Enable URI Statistics option for URI statistics to be stored. If you select the option, drag and drop the slider to the maximum number of days you require URI statistics to be stored before they're cleared.

If you configure the maximum number of days to a value lower than that which was previously configured, for example, by another operator, all data will be cleared upon the next clearing.

5. Select or clear the Enable Locations Statistics option for locations statistics to be stored. If you select the option, drag and drop the slider to the maximum number of days you require locations statistics to be stored before they're cleared.