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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Managing Local System Operators
Adding a 'System' Operator
Maintenance Actions
Deleting a 'System' Operator
Deleting Multiple Operators
Suspending a 'System' Operator
Releasing a Suspended 'System' Operator
Forcing a Password Change
Forcing an Operator Logout
Managing Tenant Operators
Setting Up Service Provider Tenants
Configuring System Settings
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
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Maintenance Actions
This section describes maintenance actions for managing operators.
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