Operator Connect Number Management

This section describes how to manage numbers that have been assigned to customers. You can monitor all actions performed in this module in Synchronizing Operator Connect Jobs.

➢

To manage customer numbers:

1.

In the Services page, from the Operator Connect drop-down, choose Open Number Management Page.

2.

Select the Service Provider operator.

A list of all managed phone numbers is displayed.

The table below describes the fields in this screen.

Action	Description
Number	Phone number
Customer Name	The name of the customer tenant.
Country	Country name abbreviation
Tenant ID	Tenant ID of the operator.
Emergency Address	Operators’ address in the event of an emergency.
Calling Profile ID	Calling Profile ID
Source	■ 'webapi'- Displayed for numbers loaded from the Public REST API. ■ 'webui'-Displayed for numbers loaded from Customer Leads page (Upload Numbers action) for licensed enabled customers. ■ <emptyvalue> Displayed for numbers loaded directly from Synergy or from other sources external to the managed Live Platform instance. ● In the Public REST API for the Get Numbers endpoint, Source empty returns value 'ocsync'. ● For numbers with value <emptyvalue>, the SBC configuration is not affected. ● For numbers with value webui or webapi, the OCDialPlan is updated on the SBC.
JobID	Job ID
Assignment	The number assignment type configured in the Teams admin center: ■ Unassigned: No current number assignment ■ UserAssigned: 'User' Voice calling ■ ConferenceAssigned: Conference calling ■ VoiceApp: Auto-Attendant calling.
Acquired Date	Date when the phone number was acquired by the system.
Display Number Details

3.

Select the Emergency Address tab to view a list of emergency numbers.

The table below describes the actions that can be performed in this screen.

Action	Description
….Menu	■ Release Number: Release a number from a customer (see Releasing a Single Number) ■ Export to CSV: Export specific number record to a CSV file (see Export Single Phone Numbers and Exporting all Phone Numbers) ■ Change Emergency Location: Change the Emergency Location address (see Change Emergency Location) ■ Update Number Capabilities (see Update Number Capabilities) ■ Number Un-Assign (see Unassigning a Number)
	Synchronizes the listing with the O365 Azure Active Directory.
	Releases or deletes selected numbers. See Releasing a Single Number.
	Exports a list of numbers to a CSV file either globally for all records or for individual records.