Releasing Multiple Numbers

You can release multiple numbers that have been uploaded to customers. Ensure that you unassign these numbers in the customer Teams admin center prior to releasing them (see Unassigning a Number).

➢

To release multiple numbers:

1.

In the OC Number Management page, select the check boxes adjacent to the numbers that you wish to release.

2.

In the menu at the top of the screen, click . The following confirmation message is displayed.

3.

Select the Release Number tab. The released numbers are displayed.

4.

The processing time for the Synchronization operation with the Live Platform server and Microsoft platform depends on the server load. Run the 'peering.sync-release-from-account-job', 'peering.sync-upload-to-account-job', and 'virtual-peering.sync-upload-release-aquired-sequence' job to refresh the Numbers data (see Synchronizing Operator Connect Jobs).

5.

In the Multitenant portal Navigation pane, select Monitoring > Operator Connect > Job Monitor.

Note the Release Job status for both Microsoft (MS Status) and SBC (SBC Status).

6.

Click the relevant entry in the SBC Status column to open the Phone Number SBC Cleanup task status screen.

7.

Check to verify if the action was successful. For more information, see Phone Number SBC Cleanup Tasks.