Unassign Numbers

This request enables you to unassign numbers that have been assigned to a user. Once unassigned, the number can be reassigned to another user. Assigned numbers must be unassigned before they can be released (see Release Numbers from Customer). Numbers are unassigned from customer users in their Teams admin center ('Phone Numbers' tab).

For OC Essentials + and OC Pro customers, ensure you have a secure Token connection for synchronization between Live Platform and Microsoft Teams.

URI

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{{baseUrl}}/api/v2/oc/numbers/action/unassign?msTenantId={{msTenantId}}

HTTP Method

POST

Request Parameters

Parameter

Type

Description

msTenantId

string

Microsoft subscription Customer Tenant Id.

Request Body

The Query Body includes the phone number that you wish to unassign

Phone number validation rules are in accordance with E.164. The E.164 format requires the following:

A + sign.
Country calling code (international).
Local area code.

Local telephone number or subscriber number.

It has the following structure: [+][country code][area code][subscriber number].

Example of a number with E.164 format in the United States:

Telephone number: 415 123 1234

E.164 format number: +14151231234

Country code: +1
Area code: 415

Phone number ranges should be configured as follows:

Example Request

Request to unassign the highlighted number from the customer tenant user.

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{
"telephoneNumbers": [
 "+61398675570"

}

Example Response

The initial response displays the Task Id.

Parameter

Type

Description

taskId

string

The queued task Id that is generated for this action. You must run the Task request to retrieve the status of the action. See Task Status. Note that the tsk_ms_job string in the prefix is unique for this endpoint.

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{
    "tsk_msjob_0a57213a-351a-42cc-92db-c00eb29fb465"
}

The execution of the request may take a few minutes. The status will progress from 'In Progress' to 'Completed Success'.

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{
    "id": "de39140b-e3b2-49d6-a57d-4830ab4ab250",
    "status": "Success",
    "executionMessages": [],
    "outputData": {
        "telephoneNumbers": [
            {
                "telephoneNumber": "+61398675570",
                "status": "Success",
                "errorCode": 0,
                "errorMessage": null
            }
        ]
    },
    "createTime": "2024-04-11T16:25:20.8748039+00:00"
}
            

HTTP Responses

200 OK

Parameter

Type

Description

totalNumbersCount

integer

Total number of numbers unassigned.

id

string

The task Id that is generated for this action. See Task Status.

status

string

Aggregated status reflecting update status on both the Live Platform and Operator Connect:

Success
Failed

executionMessages

null

Internal debugging messages.

outputData

list array

List array including the following parameters:

telephoneNumber
status
errorCode
errorMessage

telephoneNumber

string

Telephone numbers that have been unassigned.

status

string

Indicates the status of the request:

Success
Failed

errorCode

integer

-

errorMessage

string

Additional information.