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Live Platform Guide for Professional Services
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Overview
Live Platform installation
UpgradingUMP365
Setup Live Platform server
Operation center portal setup
Live Platform operation center portal
Viewing software versions
Voice calling
Microsoft Teams Direct Routing
FullyAutomaticDNSProvisioning
App Registration For Background
Deploy sync app on service provider Azure subscription
Setup-UMP-365
Onboarding Direct Routing services
Day two management using the multitenant portal
Opening UMP page
Tenants-Global-View-DR
Configured-Number-Licenses-DR
Queue Replication
Upgrade Customer
Number inventory
Managing Alarms
Queued tasks
Service management
Authentication status
Pending invitations
UMP configuration
Managing SBC devices
SBC and M365 Onboarding Script
ARM server configuration
Configuring the Azure Maps Account
Day two management using the service portal
Direct Routing service user permissions
REST API interface
Troubleshooting
SQL Server configuration
AudioCodes SfB2Teams migration tool
Microsoft Operator Connect
Webex Cloud Connect
Zoom Provider Exchange
Live UC
Contact center
Interactions and meetings recordings
Applications
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Service management
This section describes the Service management actions.
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