Get Specific Channel Details

The Get Specific Channel Details request retrieves the details of a specific channel defined in Live Platform. See also Channel Management.

URI

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{{baseUrl}}/api/ovoc/v1/topology/channels/{id:int}

HTTP Method

GET

Request Parameters

Parameter

Type

Description

{id:int}

long

Channel Id

Example Response

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{
    "definedAt": "2025-08-12T07:02:10.822+0000",
    "adGroupName": null,
    "dmSourceEmail": null,
    "iamAccountId": "80737ce0-dab9-4c38-b894-8d2084d01866",
    "lastChanged": "2025-11-16T16:20:05.808+0000",
    "description": "Roy MY Channel as Service Provider",
    "maxCustomers": 0,
    "services": {
        "LIVE_CX": {
            "meteringTag": "",
            "enabled": true
        },
        "WEBEX_CLOUD_CONNECT": {
            "meteringTag": "",
            "enabled": true
        },
        "MI_REGIONAL": {
            "meteringTag": "",
            "enabled": false,
            "info": {}
        },
        "DM": {
            "meteringTag": "",
            "enabled": true
        },
        "LIVEHUB": {
            "meteringTag": "",
            "enabled": false
        },
        "GENERIC": {
            "meteringTag": "",
            "enabled": true
        },
        "STNG_REGIONAL": {
            "meteringTag": "",
            "enabled": false
        },
        "OC": {
            "meteringTag": "",
            "enabled": true
        },
        "SMART_TAP": {
            "enabled": false
        },
        "WEBEX_LGW": {
            "meteringTag": "",
            "enabled": true
        },
        "MEETING_INSIGHTS": {
            "meteringTag": "",
            "enabled": true,
            "info": {
                "enableCustomTemplateManagement": false
            }
        },
        "ZOOM": {
            "meteringTag": "",
            "enabled": true
        },
        "LTC": {
            "meteringTag": "",
            "enabled": true
        },
        "STNG": {
            "meteringTag": "",
            "enabled": false
        },
        "HYBRID_ENTITIES": {
            "meteringTag": "",
            "enabled": true
        },
        "VOCA": {
            "meteringTag": "",
            "enabled": false,
            "info": {
                "subRegionalVocaIds": []
            }
        }
    },
    "adGroupId": null,
    "url": "/ovoc/v1/topology/channels/1315855",
    "msTenantId": "65473cee-4b18-461b-8bb3-66e9e1f8762c",
    "vocaProviderId": null,
    "servicesNumber": 10,
    "appRegistrationSettings": {
        "msTenantId": "65473cee-4b18-461b-8bb3-66e9e1f8762c",
        "clientId": "",
        "cloudUrl": "https://login.microsoftonline.com/",
        "displayName": null,
        "identityAuthority": "MS_ENTRA_PUBLIC",
        "urlMode": "organizations",
        "clientSecret": "",
        "portalFqdn": "",
        "isEnable": false
    },
    "name": "RoyChannel",
    "tenantId": 508,
    "id": 1315855,
    "customers": [
        1315804
    ],
    "isCommitmentApproved": false,
    "logoId": 579,
    "contacts": {
        "secondaryEmail": null,
        "phone": null,
        "generalInfo": null,
        "email": null,
        "secondaryPhone": null
    }
}

HTTP Responses

200 OK

Parameter

Type

Description

definedAt

string($date-time)

Date and time of the creation of the customer entity in Live Platform Operation Center.

adGroupName

String (0-150)

Azure Active Directory Group mapping if configured (seeAdd Channels ).

dmSourceEmail

email

Source email of the Channel Admin if configured.

iamAccountId

string (0-255)

IAM account number of the customer in Live Platform Operation Center.

lastChanged

string($date-time)

Date and time of the last modification of the channel.

description

String (0-250)

Short text description of the channel.

maxCustomers

integer

The maximum number of customers that can be attached to the channel.

services

dictionary

Dictionary including the following parameters:

meteringTag
enabled
enableCustomTemplateManagement (Meeting Insights)
subRegionalVocaIds (Voca)

meteringTag

string

Metering tag of the channel

enabled

boolean

Indicates whether the specific service is enabled.

enableCustomTemplateManagement

boolean

Indicates whether Custom templates have been enabled for the service (Meeting Insights and Interaction Insights).

info

dictionary

Dictionary including a list of subRegionalVocaIds (see below)

subRegionalVocaIds (Voca)

string

List of Voca subRegionalVocaIds

adGroupId

string

Id of the mapped Azure Active Directory Group mapping if configured (seeAdd Channels ).

url

string

Rest URL for retrieving information on the channel.

/ovoc/v1/topology/lcCustomers/<channelId>

msTenantId

string

The Microsoft Tenant ID of the channel.

vocaProviderId

String (0-255)

The Id of the Voca Service Provider to which the channel is attached.

servicesNumber

Integer (0-Max Int)

The number of services deployed for the channel.

appRegistrationSettings

dictionary

If a White-label app registration exists for the channel, includes the following dictionary:

msTenantId (see below)
clientId (see below)
cloudUrl "https://login.microsoftonline.com/" (see below)
displayName (see below)
identityAuthority (see below)
urlMode: organizations (see below)
clientSecret (see below)
portalFqdn (see below)
isEnable: false (see below)

msTenantId

string (0-255)

Microsoft Entra Tenant Id

clientId

string (0-255)

Microsoft Entra ID Application (Client) Id of the Live Platform portal registration.

cloudUrl

string (0-255)

Login URL to Microsoft Entra ID: https://login.microsoftonline.com/

displayName

string (0-255)

The Display name of the White-label app registration.

identityAuthority

string

MS_ENTRA_PUBLIC

urlMode

AzureADPathType

common
organizations (default)
consumers
tenant

clientSecret

string (0-255)

The Client secret of the White-label app registration.

portalFqdn

string (0-255)

The White-label FQDN of the channel.

isEnable

boolean (default: false)

Indicates whether the Custom App registration is enabled for the channel.

name

string (0-255)

Name of the channel

tenantId

string

The Microsoft tenant Id of the White-label channel.

id

long

Channel Id

customers

array of Long IDs of the services that are deployed for the customer.

List of Ids of attached customers.

isCommitmentApproved

boolean (default: false)

This setup requires a separate Microsoft tenant license and you must also ensure that the White-label FQDNs are added to your DNS server.

For more information, contact AudioCodes services.

logoId

long

Id of the logo attached to the customer

contacts

dictionary

Contact details of the customer:

secondaryEmail
phone
generalInfo
email
secondaryPhone

 

secondaryEmail

string (0-255)

Customer Secondary email address.

phone

string (0-255)

Customer phone number.

generalInfo

string (0-255)

General information used by AudioCodes services.

email

string (0-255)

Customer email address.

secondaryPhone

string (0-255)

Customer Secondary phone number.