Managing Number Ranges

The Unassigned Number Range allows you to define number ranges that you can then assign to templates. Unassigned Number Ranges are used in Lifecycle Management to automatically assign telephone numbers to M365 tenant users upon creation of the tenant in the Onboarding process. You can configure a range of phone numbers to be automatically assigned to new users. For example, new employees start working at a specific location and once connected to the network are automatically assigned a phone number.

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Do the following:

1.

In the Service portal Navigation pane, select Number Range.

A dialog appears from where you can provide a number range name as well as set a limit of for the desired phone numbers.

2.

Click to add a new number range.

3.

Select the Identity Name and the Number Range.

4.

Click OK.

The new number range is displayed.

5.

Select the new entry to view all available extensions in the range.

6.

Right-click an extension, and then enter name of a M365 user to assign the phone extension.

7.

Once you have assigned the number, go to the Users page to view the assignment of the number (see Manually Provisioning Users).