Managing User Licenses

The User License page tracks the licenses currently assigned to each tenant service, comparing them against the total licenses purchased in their available license pool. Billing is calculated based on aggregated usage data according to the calculated factor value. For Hosted Essentials services, the implemented factor is Managed Service Numbers. These numbers are added globally to the service in the Manage SBC Prefixes page with a dial plan tag that is different to the dial plan tag of the configured SIP connections (see Load DIDs to Managed Service). License values are displayed in the format n1 (n2) where the value shown outside the brackets reflects the actual calculated value and the value inside the brackets, reflects the actual configured value.

For detailed information on Regex criteria for the License factor calculations, see Regex Criteria for User License Factor Calculations.

➢ To manage user licenses:
1. In the Service portal Navigation pane, select Monitoring > UMP License.

In the example shown above, 5 Service Numbers have been loaded to the tenant in the Manage SBC Prefixes page (see below).

■ 2 license factors counted as Service numbers. This factor counts numbers that are have been globally uploaded to the tenant (not assigned to individual users) in the SIP Connections page and have been assigned a PSTN Gateway tag that is different to the tag of the SIP Connection (Site Location). For example, a Fax number.

Refer to the table below for descriptions.

License Factor

Description

Priority

Acquired Licenses

Number of licenses purchased by customer and configured in Onboarding wizard.

-

 

 

 

Currently Licensed

Total number of licenses allocated according to the factors below.

-

*Managed Service Numbers

Total numbers that are have been globally uploaded to the tenant (not assigned to individual users) in the SIP Connections page that are tagged to a PSTN Gateway that is different to the PSTN gateway that is associated with the Site Location SBC. These numbers may be typically Service numbers such as those configured for Fax IVR or Emergency numbers.

 

Prefixes added for Hosted Essentials customers are counted as Service Numbers.

5

Other

Total Monitored Users

Total number of users on the M365 customer tenant who are synchronized with Live Platform. For the Hosted Essentials license, M365 users are not monitored by Live Platform, therefore this value is always 0.

The customer is only billed for licensed users and not for monitored users.

 

Select this option after performing any of the above described license factor configurations or after clicking the Apply license factors option.

 

Select this option after changing the License Factors (Customer):

■ Managed Users-By LifeCycle Management (not relevant for Hosted Essentials license type)
■ Managed Users-By User Interface (not relevant for Hosted Essentials license type)
■ Managed Service Numbers

For the factors indicated with *above, AudioCodes Professional Services can determine whether to apply these license factors in the calculation (see Customizing License Factors). For configuration of Global license factors, see Customizing License Factors).License Factors (Global) can be configured in the Multitenant portal by AudioCodes services.

 

UMP Customer License-Audit pane
■ From the drop-down list, choose the desired date range to view data and then click Get History.
■ The License Calculation Time indicates the last time that the license was refreshed.
■ License values are displayed in the format n1 (n2) where the value shown outside the brackets reflects the actual calculated value and the value inside the brackets, reflects the actual configured value.