Installation Requirements
The following table describes the Base Configuration for up to 100 Tenants for Hosted Pro and Hosted Essentials + models (Direct Routing and Operator Connect) with a single VM.
Virtual Hardware Deployment Requirements
| 
                                                             Deployment Size  | 
                                                        
                                                             Average Number of Users per Tenant  | 
                                                        
                                                             Maximum Tenants  | 
                                                        
                                                             Azure Machine Size  | 
                                                        
                                                             CPU Processors  | 
                                                        
                                                             Disk Type  | 
                                                        
                                                             Memory RAM  | 
                                                    
|---|---|---|---|---|---|---|
| 
                                                             Small  | 
                                                        
                                                             500  | 
                                                        
                                                             20  | 
                                                        
                                                             Standard D4s_v5  | 
                                                        
                                                             4 cores with at least 2.4 GHz per core  | 
                                                        
                                                             Premium SSD with 200 GB available disk space *  | 
                                                        
                                                             16 GB  | 
                                                    
| 
                                                             Basic  | 
                                                        
                                                             500  | 
                                                        
                                                             50  | 
                                                        
                                                             Standard D8s_v5  | 
                                                        
                                                             8 cores with at least 2.4 GHz per core  | 
                                                        
                                                             Premium SSD with 300 GB available disk space *  | 
                                                        
                                                             32 GB  | 
                                                    
| 
                                                             Medium  | 
                                                        
                                                             2000  | 
                                                        
                                                             200  | 
                                                        
                                                             Standard D16s_v5  | 
                                                        
                                                             16 cores with 2.4 GHz per core  | 
                                                        
                                                             Premium SSD with 400 GB available disk space *  | 
                                                        
                                                             64 GB  | 
                                                    
| 
                                                             Large  | 
                                                        
                                                             20000  | 
                                                        
                                                             2,000  | 
                                                        
                                                             Standard D32s_v5  | 
                                                        
                                                             32 cores with 2.4 GHz per core  | 
                                                        
                                                             Premium SSD with 1 Terabyte available diskspace *  | 
                                                        
                                                             128 GB  | 
                                                    
| ■ | Operating System: Single Windows Server 2019-- US English | 
| ● | *Allocated 80 GB of disk space for the Windows Server 2022 -- US English Operating System & the remaining disk space is for the Application. | 
Only Windows Server 2019 and 2022 – US English is supported.
| ■ | For customers with ~100,000 users, synchronization will take 20 minutes. | 
| ■ | Each tenant synchronizes every five minutes utilizing the QuickReplicationCycleWorker process. | 
| ■ | An additional Backend SQL VM server can be optionally implemented for disaster recovery and security reasons for the customer tenant databases. | 
See also Memory and Disk Space Calculations