Before Running wyUpdate

Before running the wyUpdate Tool to upgrade UMP-365 to the latest version, you need to stop UMP-365 services running on the Windows server.

➢

Do the following:

1.

On the UMP server, open the Windows Services Manager, stop all sysadmin services, or type the following command in PowerShell (Run as Admin) to stop all UMP sysadmin services:

stop-service sysadmin*

2.

Type the following PowerShell command to stop all www services/internet IIS services.

stop-service w3svc

3.

To verify whether the services have been started, type the following commands:

get-service sysadmin* 

get-service w3svc

4.

If one of the above services has not been stopped, open the Windows Services Manager(click  and type Services) right-click each of the above services, and then select Stop.

The following services are stopped prior to running the wyUpdate.exe:

●

SysAdmin.TenantSvc

●

SysAdmin.PeeringSvc

●

all SysAdmin.CacheSrv.[tenant_shortname]

5.

If a service keeps restarting, set the properties of the service SysAdmin.TenantSvc to Take No Action (see example in figure below).