Upgrading Main UMP-365 Tenant
This step describes how to run the wyUpdate Tool to upgrade the UMP version on the UMP server.
| ➢ | Do the following: |
| 1. | On the UMP server, open the Windows Services Manager, stop all sysadmin services, or type the following command in PowerShell (Run as Admin) to stop all UMP sysadmin services: |
stop-service sysadmin*
| 2. | Type the following PowerShell command to stop all www services/internet IIS services. |
stop-service w3svc
| 3. | To verify whether the services have been started, type the following commands: |
get-service sysadmin*
get-service w3svc
| 4. | If one of the above services has not been stopped, open the Windows Services Manager (click  and type Services) right-click each of the above services, and then select Stop. |
To save time, type only the following command:
stop-service sysadmin*, w3svc
The following services are stopped prior to running the wyUpdate.exe:
| ● | SysAdmin.TenantSvc |
| ● | SysAdmin.PeeringSvc |
| ● | all SysAdmin.CacheSrv.[tenant_shortname] |
| 5. | If a service keeps restarting, set the properties of the service SysAdmin.TenantSvc to Take No Action (see example in figure below). |
| 6. | Run wyUpdate.exe. (right-click Run as Administrator). |
| 7. | In the Updated dialog, click Update. The wyUpdate tool validates the installed version to determine whether updates are available, or an upgrade is required. |
| 8. | If you did not close all the services via PowerShell, then during the update you are prompted to “Close processes…”. Confirm this action. This kills the running processes and continues the upgrade. |
The available updates / version upgrade packages are downloaded to a temporary folder and the files are installed.
| 9. | The upgrade process is interrupted via the CMD window pop-up. The following prompt is displayed: Warning … Are you sure you want to continue. [Y / N] ? |
| 10. | Type Y and press Enter. |
| ● | Folders are backed up and files are updated. |
| ● | During the optimization and execution, various necessary software packages are installed as described in Stop wyUpdate Processes. |
| ● | Temporary files are removed. |
| 11. | Click Finish. |
| 12. | In the Command shell, press any key to continue or wait a few seconds. |
A LogReport for all Errors found during the upgrade is displayed in the default browser.
