Upgrading Customer Tenant
This step describes how to run the Customer Upgrade service for updating each customer tenant.
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Run the Sysadmin.CustomerUpgrade.exe as an Administrator using the UMP service admin account that was created in Create UMP Service Account. |
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If you have a back-end SQL server for all your tenants, ensure that the username and password for the UMP service accounts are the same for both servers. |
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1.
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Run the file Sysadmin.CustomerUpgrade.exe from directory C:\acs\SysAdmin.CustomerUpgrade. |
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2.
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In the Customer Upgrade Manager, select the customers for which you wish to upgrade and then click Update Selected. |
During the upgrade process, a pending message is displayed.
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3.
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At the end of the process, verify in the log that the upgrade session has been successfully completed, indicated with status "UpToDate" and then close this window. |
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4.
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Open the Windows Services Manager(click and type Services) , start all sysadmin* and the World Wide Web services, or in PowerShell, type the following command: |
Start-Service sysadmin*, w3svc
Execute the Get-Service sysadmin*, w3svc command to ensure that all the services are running.
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5.
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In the Multitenant portal, open the Tenants page and verify that the following upgraded versions are displayed: |
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The wyUpdate version of the main UMP sysadminKit. |
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The SysAdminCustomerUpgrade version of the customers. |