Get Support from the AI Agent

Meeting Insights provides an AI chat-bot agent that connects you with the Meeting Insights Support Team and Customer Success Team.

Use the AI agent for the following:

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Ask questions about Meeting Insights features and functionality.

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Report an issue to Meeting Insights Support team.

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Submit feedback to Meeting Insights Customer Success team.

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Get step-by-step instructions for using Meeting Insights features.

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To use the Meeting Insights Get Support AI agent:

1.

In the Navigation pane, click  Get Support; the Meeting Insights AI chat bot appears:

2.

To ask a question, report an issue, or provide feedback:

a.

Click Send us a message or on the bottom menu bar, click Messages.

b.

Click one of the following options:

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Ask a Question: Ask the bot about Meeting Insights features or usage.

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Report an Issue: Report a problem to the Meeting Insights Support team.

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Provide Feedback: Send suggestions, comments, or feedback about features you like or dislike to the Meeting Insights Customer Success team.

3.

To get instructions on how to do something in Meeting Insights:

a.

On the bottom menu bar, click Help.

b.

Use the search field to search for a topic or select a topic from the list.

4.

To close the Get Support AI agent, click "x" in the top-right corner of the chat window.