Debug (and Core Dump) File Contents

The debug file or core dump file contains the following information:

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Device: This folder contains the following file:

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configuration-package.7z: This is the Configuration Package file, as described in Downloading or Uploading Configuration Package File.

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status.tar.gz: This file contains various status information such as the device's date and available memory. These are some of the files:

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date-u.info - UTC time

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date.info - Local time

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uptime.info - Duration (in seconds) that the device was operational before a restart

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df.info - Available (free) disk space

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du.info - Utilized disk space

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HardwareVersionsInfo.txt - device's hardware version

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reset-history: This folder contains logged device restarts and contains the following:

The reset-table-of-content.txt file lists the latest logged device restarts, where each logged restart is sequentially numbered ("Counter"), providing device uptime before the restart, the restart reason, and the date an time that it occurred. If the restart was caused by an error (i.e., crash), "Exception" instead of "Reset" is displayed above the restart counter. Below shows an example of logged device restarts:

** Current Reset Counter [84] **

***** Reset 	*****
Reset Counter:83
Up Time (seconds): 237890
Reset Reason: a hardware reset
Reset Time: 5.3.2025 2:24:18
SwVersion: ramMP500_ESBC_SIP 760A-092-799
**************

***** Reset 	*****
Reset Counter:82
Up Time (seconds): 890
Reset Reason: Web Reset
Reset Time: 23.2.2025 14:49:12
SwVersion: ramMP500_ESBC_SIP 760A-092-756
**************

***** Exception *****
Reset Counter:81
Exception Reason: System crashed due to Kernel Panic
EXCEPTION TIME : 31.8.2020 10.16.45
**************

Each logged device restart that is listed in the reset-table-of-content.txt file has a dedicated subfolder under the reset-history folder. For normal restarts, the folder's name is <Restart Counter>_Reset (e.g., "83_Reset"). For restarts due to errors, the folder's name is <Restart Counter>_Exception (e.g., "81_Exception").

This subfolder contains system events or messages that were logged immediately prior to the device restart:

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core.lzma: This file is generated If Core Dump is enabled and the device restarts (crashes) due to exception event. It is only present in the folder of the latest restart due to an exception.

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ExceptionInfo.txt: This file is generated only if device restart was caused by an exception event (error). As mentioned previously, these logged device restarts are displayed in the reset-table-of-content.txt file with the title "Exception". The file contains detailed information of the exception.

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NoSip.lzma: This file contains the latest syslog messages, but without SIP-related syslog messages.

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Syslog.lzma: This file contains all the latest syslog messages.