SIPREC with Genesys Equipment
The device's SIP-based media recording can interwork with Genesys' equipment. Genesys sends its proprietary X-Genesys-CallUUID header (which identifies the session) in the first SIP message, typically in the INVITE and the first 18x response. If the device receives a SIP message with Genesys SIP header, it adds the header's information to the
<ac:GenesysUUID xmlns="urn:ietf:params:xml:ns:Genesys">4BOKLLA3VH66JF112M1CC9VHKS14F0KP</ac:GenesysUUID>
No configuration is required for this support.