AD-based Routing for Microsoft Teams or Skype for Business

Typically, companies wishing to deploy Microsoft® Teams or Skype for Business are faced with a complex, call routing dial plan when migrating users from their existing PBX or IP PBX to the Teams / Skype for Business environment. As more and more end-users migrate to the new voice system, dialing plan management and PBX link capacity can be adversely impacted. To resolve this issue, companies can employ Microsoft's Active Directory (AD), which provides a central database to manage and maintain information regarding user’s availability, presence, and location.

The device supports outbound IP call routing decisions based on information stored on the AD. Based on queries sent to the AD, the device can route the call to one of the following IP domains:

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Teams / Skype for Business client - users connected to Teams / Skype for Business

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PBX or IP PBX - users not yet migrated to Teams / Skype for Business

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Mobile - mobile number

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Private - private telephone line for Teams / Skype for Business users (in addition to the primary telephone line)