No Reply From DNS Server Alarm

acNoReplyFromDNSServerAlarm

Alarm

acNoReplyFromDNSServerAlarm

OID

1.3.6.1.4.1.5003.9.10.1.21.2.0.155

Description

The alarm is sent when the device queries a DNS server and no reply is received. DNS queries are done for Proxy Sets that are configured with FQDNs. The alarm indicates the IP Interface (configured in the IP Interfaces table) on which the query was sent.

The device periodically (configured by [ProxyIPListRefreshTime]) queries the DNS server to resolve FQDNs, which refreshes the Proxy Set’s list of DNS-resolved IP addresses. The device caches (stores) the last successful DNS resolution and if the DNS server subsequently goes offline when the device needs to do a DNS refresh query, instead of taking the Proxy Set offline, the device reuses the cached DNS-resolved addresses. In this scenario, the device continues sending DNS queries every 10 seconds. The device clears every entry in the cache 30 minutes after its time-to-live (TTL) value expires. However, if the DNS server is still offline and the device has deleted the cache, the device takes the Proxy Set offline.

Default Severity

Minor

Source Varbind Text

Board#1/ipInterface#<IP Interface Index>

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

Condition

Text

Corrective Action

Minor

No response from DNS server.

"DNS server not responsive"

Make sure that the configured IP address of the DNS server is correct.

Cleared

Response received from DNS server.

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