Updating supported services
The Supported Services Configuration wizard defines which services are supported (enabled) for a Service Provider, Channel or Customer. Only supported services can be added for customers under the entity.
|
➢
|
To update the supported services of an entity: |
|
1.
|
Open the wizard in one of the following ways: |
|
■
|
On the Channels page, select a channel and then click Update Supported Services. |
|
■
|
On the Customers page, select a customer and then from the Actions menu, select Update Supported Services. |
|
1.
|
In the Select services step, select the services that you wish to support. Use the Search by name, Type and Availability filters to find services. Click Next. |
|
●
|
You cannot select Live 360 services together with Device Management services. Clear all selected services before switching between them. |
|
●
|
For a Service Provider, UCaaS services can be enabled only when the UCaaS Entity Name is configured in the Service Provider dialog. |
|
2.
|
In the Configuration step, configure the parameters of each selected service, for example: |
|
■
|
Live Setup ID: The metering tag of the service (when metering is enabled). |
|
■
|
Enable Custom Templates Management: (Meeting Insights, Service Provider and Channel only). |
|
■
|
Sub Regions: (VOCA CIC, Service Provider and Channel only) The VOCA devices (sub-regions) that serve the entity. A Channel can select from the VOCA devices attached to its Service Provider. |
|
■
|
Zoom carrier code: (Zoom, Service Provider only). |
The Number Inventory, Routing and PSTN telephony services are not displayed in the wizard. They are created automatically for customers that use telephony services (see Telephony services).