Voca and Live Platform Service Mapping

The following table describes the mapping between Voca CIC and Live Platform entities.

Live Platform Entity Operator

Voca CIC Entity Operator

SysAdmin

SuperAdmin

Service Provider

Tenant

Channel

Provider

Voca CIC Customer

Live Platform Customer

The following table describes the mapping between Live Platform menu options and the corresponding page which opens in the Voca CIC interface and the configuration mode.

Menu Option

Voca CIC Page

Voca CIC Mode

Edit Service

Edit Tenant

Channel Mode

Open Management Portal

Dashboard

Tenant Mode

Configure SP Mode

Edit Service Provider

Tenant Mode

Configure Provider License

Edit Channel Page

Channel Mode