Scheduled Automatic Cleanup of Stuck Calls
This release introduces scheduled cleanup routines that automatically handle stale and orphaned call recordings:
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Calls stuck in 'Recording' status for more than 30 hours and unreleased stale calls are now automatically failed. The call details are logged. |
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For calls that remain in Pending state for more than 6 hours after a delete request, the cleanup routine deletes the calls and removes their records. |
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A synchronization job detects calls past their retention date (with a 24-hour grace window) and resubmits them to the Retention Service to complete deletion. |
The following calls are always skipped by the cleanup routines:
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Calls that already have a retention job in progress (e.g., deletion or archiving). |