Dashboard
The Dashboard provides a quick glance summary for all managed entities including:
| ■ | Entity Statistics pie-charts with break down of customers, service providers, models (device types) and firmware. |
| ■ | Breakdown of phone status reporting including which phones in the network are registered, unregistered and disconnected |
| ■ | Firmware updates notifications |
| ■ | Alarm notifications |
| ■ | User login journal |
The table below describes the components in the Dashboard.
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Component |
Description |
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Available New Firmware Versions
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Displays a list of devices which have new firmware versions available for downloading:
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Alarm Notifications
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Displays a list of Active alarm notifications for managed endpoints. Click View All to view entire list. Click each alarm segment to drill down to a list of alarms for the selected segment (see Viewing Alarms). |
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Device Summary pane |
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Displays the device registration details. |
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Indicates the number of registered devices. Click MORE DETAILS… to quickly access the Devices Status page. |
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Indicates the number of unregistered devices. Click MORE DETAILS… to quickly access the Devices Status page. |
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Indicates the number of disconnected devices. Click MORE DETAILS… to quickly access the Devices Status page. |
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Indicates the number of devices running the version stated above it. Click MORE DETAILS… to quickly access the Devices Status page. |
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Statistics pane |
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Displays breakdowns of the different management entities. Position your cursor over each segment to view details. Click a segment for context-sensitive drill-down to Devices Status page for the selected entity. The following pie-charts are displayed: |
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Pie chart showing the number of customers per service provider that are registered. Hover over a segment of the pie to view the service provider's name and the number of devices registered under it. Click a segment of the pie to open the Devices Status page displaying that customer and the devices registered under it. |
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Pie chart showing the number of devices per service provider that are registered. Hover over a segment of the pie to view the service provider's name and the number of devices registered under it. Click a segment of the pie to open the Devices Status page displaying that service provider and the devices registered under it. |
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Pie chart showing the number of devices per model type that are registered. Hover over a segment of the pie to view the device type name and the number of devices registered under it. Click a segment of the pie to open the Devices Status page displaying that device type and the devices registered under it. |
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Pie chart showing the number of devices per firmware version that are registered. Hover over a segment of the pie to view the firmware version and the number of devices installed for this version. Click a segment of the pie to open the Devices Status page displaying the device installed with this firmware. |
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User Login Journal |
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Displays details of when users login to managed endpoints. The following details are displayed: User; Time; MAC; Model; IP; Firmware. The status column indicates the following: |
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The device is offline, or not registered , you'll see an icon of a gray tick inside a gray circle, and the 'User' column will be blank. Counted as a Non Registered Device. |
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The device is disconnected. |
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The device is registered. |
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If the device is not registered, you'll view a red triangle enclosing an exclamation mark. |
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Click this link to open the Device Status page (see here). |
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