Viewing Alarms
The Alarms page lets you monitor Active and Historical alarms raised on your managed endpoints. Standard MIB fields are used to configure the alarm. Each alarm source is identified by its device type, peripheral and MAC address. The alarms data is synchronized in the Live Platform Active and History Alarm pages.
| ➢ | Do the following: |
| 1. | Open the Alarms page (Monitor > Alarms) or click the Notification icon  in the Menu bar. |
The following table describes the parameters in this page.
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Parameter |
Description |
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Actions |
Click the Actions icon to delete an alarm. |
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Severity |
Alarm severity, one of the following:
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Received Time |
The date and time when the alarm is raised. |
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Entity Name |
The MAC address of the device. |
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Service |
The name of the managed service. |
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Alarm Name |
The name of the raised alarm. |
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Description |
Alarm description |
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Service Provider |
The name of the Service provider attached to the service. |
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Service |
The name of the Device Manager service upon which the alarm is raised. |
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Customer |
The name of the customer managing the Device Manager service upon which the alarm is raised. |
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Info |
Alarm Additional Info (tgTrapGlobalsAdditionalInfo fields) |
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Remote Host |
IP address of the remote host |
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Last Action Time |
The last time an action was performed on the endpoint. |
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Export |
Exports list of alarms to a CSV file. |
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Reload |
Refreshes alarm list. |
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Filter |
Lets you set filter criteria for searching alarm fields. Enter search strings or for Severity and Alarms and Events fields, choose from the drop-down list. |