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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Voice Calling
Microsoft Teams Direct Routing
Microsoft Operator Connect
Webex Cloud Connect
Webex Cloud Connect Prerequisites
Configure Webex Cloud Connect Settings
Onboarding the Webex Service
Day Two Management Using the Service Portal
Uploading Numbers
Webex Service Settings
Number Management
Calling Profiles
Webex Cloud Connect Service User Permissions
Zoom Phone
Contact Center for Microsoft Teams
Interactions and Meetings Insights
Applications
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Day Two Management Using the Service Portal
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Uploading numbers
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Number Management
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Managing SIP Entities
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Configure Zoom Settings
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