Onboarding Live UC Service

You can easily onboard a Live UC service using the Onboarding form.

To onboard a new service:
1. Do one of the following:
In the Topology > Customers page, select the check box adjacent to the relevant customer, and then from the Add Service drop-down list, choose Live UC:

In the Topology > Services page, from the Add Service drop-down list, choose Live UC:

2. From the drop-down list in the Add Service dialog box, choose a customer, and then click Select.

3. Configure the service according to the following table:

Parameter

Description

New Service Name

Name of the enterprise for the new service.

Company Short Name

Short name format of the enterprise for the new service.

Contact Name

Name of the contact person in the Enterprise of the new service.

Phone Number (E.164)

Phone number of the contact person.

Email

Email of the contact person.

Customer License

Service license type

Minimum Users

Minimum number of user licenses.

Allow to Exceed

Allow customer to exceed the Minimum Users with a grace time for upgrading license.

Comments

Free text description of the new service.

4. Click Submit.