Managing Calling Profiles

A calling profile is a logical container for trunks and emergency strings that are used for outbound routing and emergency calling configurations. Every calling profile has a global unique identifier. You can have multiple calling profiles and a calling profile can have multiple trunks associated. For failover, at least two trunks must be associated with the calling profile. All trunks will be in active-active mode and the traffic will be distributed randomly between the trunks.

At least one calling profile should be configured per region, however a calling profile for each market is not required. Every number is associated with a single calling profile. When the When the Calling Profile is assigned to a customer, links are created in Live Platform between the customer tenant and the SBC. In the example below, the Calling Profile OC.CUSTOMERS.AUDIO-CODE.CO.IL is configured with two SBC devices, “oc1.customers.audio-code.co.il” and “oc2.customers.audio-code.co.il”. Once updated, two new links are generated in Live Platform, one for each configured SBC device.

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To view calling profiles:

1.

In the Services page, from the Operator Connect drop-down, choose Open Number Management Page.

2.

Select the Service Provider operator.

A list of all managed phone numbers is displayed.

3.

In the Multitenant portal Navigation pane, select Calling Profile.

The Calling Profile parameters are described in the table below.

Parameter	Description
Name	The name of the calling profile.
Carrier	The name of the Service Provider operator.
Calling Profile ID	The ID of the Calling Profile configured on the Operator Connect portal.
Emergency Dial String	The emergency dialing prefix string. For example, 100.
Trunks Enrolled	FQDNs of the SBC devices attached to the Calling Profile.
SBC From Trunks	The name of the SBC device attached to the Calling Profile and its IP address.
Emergency Dial Strings	Emergency Dialing prefixes that are attached to the Calling Profile.
Product Type	The Operator Connect Number Usage. One of the following values: ■ User (CallingUserAssignment) ■ Audio Conferencing (ConferenceAssignment) ■ Voice app (FirstPartyAppAssignment) ■ OCMobile
Trunks	SBC devices that are deployed at customer sites.
Synchronization: The processing time for the Synchronization operation with the Live Platform server and Microsoft platform depends on the server load. Run the 'peering.sync-calling-profiles-job' job and the 'sbc.sbc-sync-job' job to refresh the Enrolled Trunks list (see Synchronizing Operator Connect Jobs).