Managing Service Provider Tenant

This section describes the management of the Service Provider Tenant entity.

➢ Do the following:
1. From the menu, choose Topology > Tenants.

2. Refer to the table below for actions that are available in this page.

Action

Description

Add

Opens the Tenant Details (see Adding Service Provider Tenants).
Add Region

Enter the Region Name and Description.

Edit

Opens the Tenant Details (see Adding Service Provider Tenants).

Delete

Delete the Service Provider tenant.
3. Select the tenant to view the Tenant Details and refer to the table below.

Parameter

Description

Name

 The name of the Service Provider tenant.

Status

 Management Status (see Management Statuses).

Type

Service Provider

Description

Free text description

Domain

 DNS sub domain of the tenant, for example, "sandbox1.finebak.com".

Default

 Defines the default tenant. Only one tenant can be configured as the default tenant. The default is used for the devices/endpoints auto-detection feature (see Connecting Devices Automatically).

Azure Tenant ID

Tenant ID of the Service Provider Microsoft Entra ID account.
AD Group AD Group Name
Azure AD Group: Object ID Azure AD Group to which the Service Provider tenant is attached.

Users URI Regexp

Live Platform saves all calls made over managed devices and IP phones (SIP Publish) and allows statistics to be generated on these calls. This parameter facilitates generating statistics on calls made exclusively from URIs in a specific tenant. Operators can run a regional expression to find the URIs associated with the specific tenant and then generate statistics exclusively on them:

■ If the field is left undefined (empty), no URIs will be saved for this tenant.
■ If you enter * in the field, all URIs will be saved for this tenant. Note: If in a five minute interval there are more than 2000 different URIs, the URI statistics for this five minute interval will not be saved.

IAM Account ID

ID string of the Identity and Access Management account of the customer tenant generated automatically upon creation of the entity ( for version 8.4.2000 and later). See Configuring Identity and Access Management (IAM) and Accessing Live Platform portal with Identity and Access Management (IAM).

Privacy Mode

Select this option to allow tenant and system operators whose Security Level is configured as 'Monitor' or 'Operator' to conceal from view call details and user information that is exposed in calls.

Masked Digits Number

The number of digits that will be masked from the phone number when in 'Privacy Mode'. The parameter defines the number of digits that will be masked from the phone number for the tenant. By default, Live Platform conceals the last four digits from users' phone numbers. The configuration can be changed on-the-fly if necessary. Masking rules apply to both Calls List page and to the Call Details screen.

Tenant Device URL

Unique URL for Service Provider tenant including the DNS sub domain of the Service Provider tenant.

Commercial Track Enabled

Indicates whether Commercial Track Enabled feature is enabled. When enabled, a Commercial Information form requesting basic Purchase Order (PO) related information (commercial) opens whenever the customer or channel under this tenant adds a new service (see Enabling Commercial Information for Services).

Device Manager

Indicates whether the Device Manager service is supported.

Zoom

Indicates whether the Zoom service is supported.

Operator Connect

Indicates whether the Operator Connect service is supported.

White Label FQDN

The White Label FQDN of the Service Provider.

Management Statuses

See Management Statuses.